The RUDEST and WORST experience I have ever had
I ciontacted Dugan Plumbing in late September, 2009, to repair a routine plumbing problem underneath my sink. The rep came out on 9/30/09. Unfortunately after the job was completed, the line to the reverse osmosis system (RO) was reinstalled incorrectly. I immediately contacted Geoff Dugan, the owner. he argued with me that that was not his company's issue. After further arguement back and forth, Dugan acquiesced. Initially he said he would have a guy come out on 10/1/09. I called Dugan on 10/1/09 and he advised he could not have a guy come out due to a larger job that took "all" his workers ( a couple on his staff!). I advised I was willing to wait til one of his guys was in the neighborhood to come by. A month passed and that never happened. I then called Dugan again and set up a call for 11/6/09. he no showed on that day as well. I called him at 5 PM to ask why he no showed, and he verbally berated me for not calling him to ask why he hadn't shown. he used foul language not even befitting of a drunke sailor.
If you even think about doing business with this sorry excuse of a businessman, you will regret it. I found Geoff Dugan, the owner, to be the most filthy mouthed, condescending, negative, unprofessional you could ever imagine. Geoff Dugan is the WORST.
2 days ago in Chandler, AZ