Tuesday, October 21, 2008
excellent doctors, very poor quality of sevice by office staff
My experience with the physician at Entegrity Ear, Nose and Throat was excellent. He was very attentive and took the time to listen to my concerns and address them appropriately.
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However my extremely poor experience with the office staff manager there unfortunately made the experience not worth it. I would strongly caution patients about visiting this office. I was treated very rudely by the office staff manager and have been required to involve outside agencies to resolve my concern because the manager was unwilling to work with me. As a patient with a chronic illness I routinely deal with many medical offices on a regular basis and I have never been treated so poorly as I have been by this office.
Pros: caring, professional doctor
Cons: extremely rude office staff