Prompt and friendly
Joe, the comfort consultant (Sales), was very polite and answered all my questions and helped me figure out the best unit for my house. The installers were prompt, friendly and cleaned up everything when they were done. About a week after the unit was installed Tony came out and checked to make sure everything was functioning properly. He told me how to take care of the unit and answered my questions. There was some technical questions I had as to the operation of the unit, so he set up an appt. with J.C. to come out. J.C. came out also checked the unit, which by the way was running just fine. The customer service and prompt attention I received was superior. I called the office a couple of times for info and received the same great customer service. I even received a return phone call asking if I received the info in the mail I wanted.