My fiancee and I had been wanting to go here for a long time and we finally made it this weekend and couldnt have been more disappointed. First off, we made reservations and then waited for 20 minutes. They were not busy and once we got inside there were open table EVERYWHERE! Our waiter came and introduced himself and the assistant waiter then disappeared for over 20 minutes.
The assistant waiter asked what we would like to drink, we both got water to start. when the waiter reappeared, we ordered. He told us bread would be brought to the table soon. Our assistant brought us bread, ONE PIECE each! She took them out of a basket and set it on our plate. Next our appetizer came, it was eleven dollars and it consisted of six pieces of bread that were in 2 inch squares (very small bread) and some jam.
Our meal was ok, we both ordered the filet and the size of the steak bordered on absurd and somewhere on the plate was four or five mushrooms and a potatoe or two. Anyway we finished the meal, ordered an overpriced dessert and wanted to be on our way. We had seen our waiter three times. We had to find someone to fill up my fiancee soda! So now we get the bill and find that we were charged 6.00 for the WATER!!!!! The view is ok, was probably better before all the tall buildings were there. I would recommend A Different Pointe of View over the Compass Room. It offers an unobstructed view and the service cant be beat.
The compass room was most certainly not worth the money or the time.

I've eaten here several times and go for the view only. The best thing to do is to go during the non-busy afternoon times and get appetizers or drinks after the dinner hour and enjoy the view.

If you go for dinner, the view is excellent. Most of the good reviews here say the view is great, but.... But...the awful service always starts when you get off the elevator. The last time I went, I made reservations, which were correctly taken, but as always, we had to wait between 15 and 20 minutes to be seated. Why? We showed up at the time we said we would, the place was not busy...they clearly were not waiting for tables to be cleared.

We had a waiter and a waiter assistant. The assistant worked much harder than the waiter (she had brought us water, bread and chatted with us a bit long before we had any idea who our server was). The service is always, always, without fail always s l o w. If you walk in thinking that because you are spendng $50 or more per person that you are entitled to service better than Denny's, be prepared to be sorely mistaken. Servers were pretty nice this last visit. More often, they range between unfriendly and surly.

The menu is one page and gives you about 6 things to choose from. Be sure and ask what those items are before you go, because odds are you won't see something you can't wait to have.

The food tasted okay, but was overpriced for what it was. I am not a fan of huge portions, but again, when you are paying fairly good money for a meal, you shouldn't leave hungry. Our first question after our food was served was.."where's the rest of it?" Literally, we thought more accompaniments would come, but the side dishes hide under the small portions of meat. The meals can be eaten efficiently...they are over in a few tasty bites.

The view again is great, but you can't help but feel you've been cheated after you pay the bill and leave.

We had lived in Phoenix and dined at the Compass Room for many years especially when the Nutcracker was being performed. But the past few years we have opted to alter our Christmas tradition a bit to NOT include them. The service has become a joke, it is horrid! As others observed, we had to ask to be served additional water, even when water was my daughters only beverage. One waiter barely could communicate with us in English and his accent was so thick that what English he did speak, was difficult to understand. My food was delivered cold, the list went on and on. The service was so bad that when my husband wrote to the General Mgr about it, we were not only refunded the price of our meal, but our drinks as well, they felt so badly about it. Sadly this repeated itself the next time we attempted to go to the Compass Room :( So sad to see such a beautiful view wasted by a staff who could care less if you are served in an efficient manner, let alone one that will WOW you! Don't go. Or just go have drinks and watch the view.

I go here all the time for special occassion dinners and as often as possible. The views are great and so is the service and the food. I have never ordered something I didn't like and if I did they would probably give me something else they are so nice. It's a great place to take someone if you're trying to make up for something or to make a good impression.

You are in for a rare experience in the Compass Room. Attention to detail is the norm. The choices of entrees are excellent. We also saw many children having dinner with their families, so, bring the family! We enjoyed an awesome meal, had a great view, and were able to enjoy the experience without being rushed. Make your reservations, and come on down !!