I had a terrible leak in the wall of my bathroom and know nothing about plumbing. Upon calling Johnco I was greeted by a very nice man who happened to be John. He was so nice and took the time to help me understand what was actually happening in my wall. He arranged a convenient time to come out and they were here quickly. Jason was very nice and clean cut, he knew exactly what to do and got everything taken care of so fast. He didn't leave a mess which I so appreciate! It can be aggravating to have to clean up after others. When the job was finished they went over the invoice with me. I felt really taken care of and I liked their honesty. I walked away from this feeling very happy. I will recommend this to my friends if they ever need a plumber.