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Phoenix Yellow Pages > Automotive Body Repair & Painting > Midway Chevrolet Collision Center
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Midway Chevrolet Collision Center

1645 W Bell Rd, Phoenix, AZ 85023
Midway Chevrolet Collision Center Mojo 0/ 5
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Level 1
Monday, May 9, 2011
Don't go here
Vehicle was in an accident and OnStar had it towed to Midway Collision due to it being a Chevy dealership. Took them 3 weeks to call with a partial estimate but never given an accurate written estimate. Called several times and left messages that were never returned. When finally did get a call said work would take a few weeks but still no written estimate. Got estimate a few weeks later in mail from insurance not body shop. Tried calling and using online tracking tool (which was never updated) to request certain things be done during repairs. Never returned calls or emails. Got vehicle back only to find out paint damage on all sides was not repaired. Body panels were not all fixed. Vehicle was not sitting level due to suspension damage even though was told suspension was measured to be "within tolerance". Requested work was not done. Body panels/pieces were not aligned properly. Wheels were not straight/aligned. Had to talk to manager to get them to fix it. Again requested that certain things be done while vehicle was in shop for repairs.

After getting vehicle back again, still was not fixed correctly. Bumper was crooked and not aligned with grill. Hood is put on crooked to not line up with other body panels. Just replaced door moldings are peeling off. Rear Wheels still crooked. Vibration/Wheel-bounce still coming from wheel(s).

Was told door moldings would be replaced. Took over a month. Was told that rear wheels were straight and runout test was done to ensure they were straight even though runout test does not test fro wheel spinning off axis only if wheel vibrates while spinning. Had to request they actually measure alignment on rear wheels after being told multiple times it was impossible. Turned out wheels were not aligned and had to be fixed. Was repeatedly told that front bumper was not crooked and that I should expect a 1/4 inch gap difference between fenders and bumper on each side. When I said it was unacceptable they adjusted my grill and headlights to be crooked to match.
Price Range: $5,000 - $10,000
Recommended: No
Level 1
Friday, December 10, 2010
Worst Body Shop
They took in my car and gave me a 2 week estimate on when I will get it back. Then 2 weeks later I had to contact them and was told I would get my car back in a few days. I asked what they exactly meant by few days I was told 14-16 days later. After 14-16 days later I again contacted them by emails and 3 phone calls and was told I would have my car in 10 days. Ten days later my car is still in the shop and my insurance company informs me that it might be ready in about 5 more days. I will never use this shop again & change insuance company(Progressive)since they recommended this shop.
Price Range: $1 - $5
Recommended: Yes
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Business Details on Midway Chevrolet Collision Center


Phone Numbers:
Secondary Number: (866) 420-5400,
Secondary Number: (866) 333-0450,
Primary Phone: (602) 866-0102