Medical Office Manager by C C. at InsiderPages
Dr. Kathleen Norman is the best. She is very thorough with her examination and treatment policies. Her medical office staff is delightful to deal with, however, the billing office and office manager is a nightmare. You are quoted one price when you leave the office; they submit another amount to your insurance company and then when you call to question what is going on; they fire you from their practice. I would have loved to have been given the opportunity to discuss the matter with Dr. Norman but she has not returned my calls and when I went in to see her I was given to a PA. and left without being able to talk to her. Very strange for a medical office.
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