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Petroleum Service

633 Grafton St, Worcester, MA 01604
Petroleum Service Mojo 3/ 5
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First To Vote
becky
SARA

SARA

Wednesday, July 15, 2009
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Great customer service; patient...‎
I am from the Midwest so dealing with an oil tank is totally foreign to me. Whenever I have questions about oil usage, the price of oil, payment plans, servicing the furnace or oil tank, etc. the PSC people patiently explain everything to me. I had two very professional and personable service men come to work on the furnace in my first year. I would highly recommend the $160 service package. When I first called local oil companies to figure out which one to use, this company won out because one of the employees spent 15 minutes on the phone talking to me about speculating on the price of oil and selecting a CAP price for the season. They were very professional, patient and thorough ...

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Recommended: Yes
Tom

Tom

Tuesday, October 7, 2008
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Honest and reliable‎
On several occasions they have serviced my furnace, and always respond fast, and never try and sell me any extras or a new system, as others might. Furnace works great, oil always delivered as expected.‎

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Recommended: Yes
mlbcffw

mlbcffw

Wednesday, April 9, 2008
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OVER CHARGING‎
Last year we signed up with them with a CAP price and a budget payment. This year we received a notice to "do nothing" if we wanted it to stay the same. I did nothing, now they are telling me I would have had to call to get the $2.79 CAP price and I am paying $3.99..... I am SO UPSET right now... feel cheated. Will not be using them next year I assure you... Also when we had our "boiler cleaned" it took the guy 15 minutes to do a job that should have taken over an hour..... Do not sign with them....‎

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Recommended: Yes
becky

becky

Wednesday, January 9, 2008
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Service Horrible‎
After calling and specifically requesting a leaking valve be replaced, they came in banged and flipped the valve, then said they fixed it. They left without replacing it... less than 24 hours later our basement was flooded. When they came out and did the replacement and I asked what the office usually did under circumstances like this, the tech said, "Game on! Good luck getting any help with it from the company." Like it's a game. We have a $500 deductible, and I lost a week of work cleaning up. We lost things that couldn't be replaced by any insurance. The office has been NO help. They have insurance, but of course, they haven't even considered putting in a claim to help us out. They are horrible.‎

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Recommended: Yes
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Business Details on Petroleum Service

Categories:

Payment Types:
American Express, Discover, Master Card, Visa

Phone Numbers:
Secondary Number: (508) 755-9512,
Secondary Number: (800) 540-9512,
Primary Phone: (508) 752-9441