Down Home Salespeople & Good Service by Janet C. at InsiderPages
We had bought a bed from Snow's in the past and when we took it out of the box it was shipped in there was a rough place in the varnish. They were extremely nice about trading it out for a new one.
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This past week we had looked at another well-known furniture store in Tulsa for couches. Could not find what we wanted so went to Snow's the next day. Like they said in other reviews, staff is not pushy - they are very laid back and make you feel comfortable. They offer you popcorn and drinks (coffee, bottled water, pop) - and they leave you alone if you want to just look.
We found two wonderful couches and there was a coffee table sitting with the display model that I fell in love with - it matches my other furniture perfectly. I haggled with the salesperson and got a better deal on it and was happy with the outcome.
After I got the coffee table home and we opened it, it has apparently been dropped at some point and a corner was broken - which I did not consider their fault. I called them and they were SO helpful - and very nice about it. They offered to trade for a good one immediately.
My mother has also bought furniture there and has good things to say about them to anyone who is looking for furniture.
Great place to shop!