"Best Quality and Price"I recently open new store in Mesa and had Franklin's Fine Signs contract the store front signage. This is my first store and after many bids I decided to go with Franklin's. They are definitely a small local business which I liked. I believe the owner and his wife runs the company; very nice people.
What ultimately made me go with Franklin's was the price. I had been gathering quotes from...
"Terrible customer service"I visited this store on a Thursday. I was kept waiting while the receptionist spoke to the owner about my job. She finally got his attention and he said he would get back to me. I did not hear from them, so I called the following week. I was told they were too busy to do my sign. I guess they were also too busy to call and tell me that. What a waste of my time.
"Thank you Robert!"I called to inquire about making a T-shirt as a Christmas gift for a friend. Since it is already 12/22, I want to make sure I can pick up the Tshirt before 12/24. Robert answered the phone and helped me and answered my endless questions. He was pleasant, extremely helpful, great phone skills and even though I called several places and some of them were even closer to us, I asked my husband to...
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